Counselling of patients on new, repeat prescriptions and self-medication
Our pharmacists and registered personnel have a duty to:
provide medication information orally or in writing to the patients or their representatives on directions of use, advice on side effects, precautions, storage, diet and life style modifications
On delivery of medicines please ensure that all medicines instructions are well understood and comprehended well. In case where information regarding supplied medicines is misunderstood or not clear, please contact out Pharmacists through any channels of communication provided on our website. We promise to attend to such cases with the utmost urgency for the safe use of medications by our customers/ patients.
Where applicable, all medicines and/or devices supplied to our customers shall be accompanied with a patient information leaflet/an insert.